Stanwell Popinn Cafe Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Best PlaceJuice Reviews
Giving 3 stars as was overall good, but improvment needed. Went here this morning on my lunch break, I wanted a cooked breakfast and there’s not many places to eat around the area I work. I went in there and asked about the allergen information for gluten, and they just shrugged and said they weren’t sure what I was talking about. I was met by three confused faces. I explained to them what gluten free meant and what I could have and what I asked them to check. They weren’t sure what they were checking and seem to be unaware of allergens which is a requirement by law for food to be labelled and for them to be knowledgeable about such allergens. In the end I had a breakfast and substituted sausage for extra bacon. Although while the lady was taking my order she asked if I wanted toast with it, I had to explain again that bread contains gluten. Overall it was not bad, and they were happy to substitute part of the breakfast for something else, but they could improve by becoming more knowledgeable on dietary requirements and food laws. I’m not sure if I will go back as it was nice but disappointed at lack of knowledge.
popped in to popinn a while back and still haven't forgotten there gorgeous breakfast, I'm a true regular and not once have they disappointed me. Honestly had one of the best fry ups in the local area. Will recommend to anyone looking for a filling and flavourful breakfast!
Fantastic tasty breakfast large portions lovely and hot. Very reasonably priced! Lady working there is very friendly, highly recomend
Lovely tasty breakfast, value for money, pleasant staff. Clean washroom, good parking. Thank you.
Very nice cafe snd friendly staff. Managed to sort all 16 of us out at the same time, we'll good tasty cafe breakfast
IT WAS A GOOD EXPERIENCE . But the customer service in reception is very poor..no greetings ,seems to be rude, facial expression is anger ,felt like descrimination in customer service ..otherwise whole it was a good experience .
Large selection of breakfasts to chose from, well cooked, friendly staff
Good food good choice reasonably priced
Quick Facts About Stanwell Popinn Cafe
Stanwell Popinn Cafe has received a mix of positive and negative comments. In order to evaluate the strengths and weaknesses of the cafe, we will analyze these comments in detail.
Starting with the strengths, several customers praised the breakfast options at Stanwell Popinn Cafe. One customer described it as "one of the best fry ups in the local area" and another mentioned the "large selection of breakfasts to choose from." The fact that the food is well cooked and tasty also received positive feedback. This suggests that the quality and taste of the food is a strength of the cafe.
Additionally, the cafe seems to offer good value for money according to customer comments. It is mentioned that the portions are large and reasonably priced. This could be seen as a strength as customers feel they are getting good value for the price they pay.
The cleanliness of the washroom and the availability of good parking were also mentioned as positive aspects of Stanwell Popinn Cafe. This indicates that the cafe takes care of its premises and provides convenient facilities for their customers.
Furthermore, one comment specifically mentions that the lady working at the cafe is friendly. This suggests that the cafe has friendly and pleasant staff, which can contribute to an enjoyable dining experience for customers.
Moving on to the weaknesses, one common criticism from multiple customers is the lack of knowledge and awareness about dietary requirements and allergens. One customer specifically mentioned that the staff seemed unaware of allergens and food laws and shrugged when asked about gluten-free options. Another customer mentioned having to explain twice that bread contains gluten. This lack of knowledge and understanding about dietary requirements can be seen as a weakness, as it may result in customers with specific dietary needs not being able to enjoy their meal. This is particularly concerning as allergen information is legally required to be available in food establishments.
Another weakness that was mentioned by a customer is the poor customer service at the reception. The customer felt that there was a lack of greetings, the staff seemed rude, and there was a sense of discrimination in the customer service. This negative experience can be seen as a weakness, as good customer service is an important aspect of running a successful cafe.
In conclusion, Stanwell Popinn Cafe has strengths such as a delicious and filling breakfast, reasonable prices, friendly staff, and convenient facilities. However, the weaknesses include a lack of knowledge about dietary requirements and allergens, and poor customer service at the reception. These weaknesses may need to be addressed in order for the cafe to improve and provide a better overall experience for their customers.
Place Pictures
Today
Opening Hours
| Monday | 07:00 AM - 03:00 PM |
|---|---|
| Tuesday | 07:00 AM - 03:00 PM |
| Wednesday | 07:00 AM - 03:00 PM |
| Thursday | 07:00 AM - 03:00 PM |
| Friday | 07:00 AM - 03:00 PM |
| Saturday | 07:00 AM - 03:00 PM |
| Sunday | 08:00 AM - 03:00 PM |
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