Sundaes Gelato Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Best PlaceJuice Reviews
They have wide variety of ice creams, sundaes, shakes, waffles and crepes. I Specially love the strawberry dream waffle and chocolate brownie ice cream. Best place to have a desert.
I used to like sundae gelatos but its seem to have gone down hill. Orders on deliveroo used to come in a nice tray that separated everything neatly with strawberries. Now it's in a cardboard box and resembles something that came out of the back end of my dog by the time it has been delivered (it also now doesn't have strawberries). It tastes ok but given it cost around £9 I would like it to look more appealing...
After being disappointed that the restaurant we were at didn’t have any desserts available we were happy to find this place nearby great choices and fast service
Delicious crepes and ice cream. Service was fast and efficient and staff are polite and friendly.
Tried the mocktails too and they were very yummy!
Finally an ice-cream parlour in Newbury, open until after dinner (10pm) where you can go out and enjoy a dessert with the family.
Been going here for few years, service is often up and down with some seriously grumpy staff and the occasional friendly one. Food is good if they have it in stock and can be bothered to make it, bit pricey with most desserts costing around 8 quid now the prices have been increased
Despite a conservative offering of flavours, the quality is reasonable and the price too. Aside from that there isn't a huge amount to recommend it. The decor is okay but there are better ice cream parlours that offer better ranges with a better atmosphere.
The food is tasty (they offer a variety of sundaes, ice creams, waffles, crépes and other similar deserts), the customer service is good and the restaurant has a nice vibe. The downside is that the prices are very expensive for what you recieve.
Full on American diner and ice cream experience in this buzzing busy place. Massive selection of ice creams and gelato although it wasn't obvious which was which (nor did the very helpful staff seem to know). Sundaes waffles brownies and crepes all massive and the ice cream was tasty, you definitely knew which flavours you had! Prices for these about £5-6 upwards. Scoopes cheaper.
Quick Facts About Sundaes Gelato
Sundaes Gelato place has several strengths that make it a popular choice for dessert lovers. Firstly, they offer a wide variety of options, including ice creams, sundaes, shakes, waffles, and crepes. This allows customers to choose their desired dessert and find something they enjoy. The strawberry dream waffle and chocolate brownie ice cream are specifically mentioned as favorites, indicating that the quality and taste of the desserts are commendable.
Another strength of Sundaes Gelato place is its convenience and accessibility. Customers mention that it is a great option when other restaurants do not have desserts available. The fast service and polite and friendly staff contribute to a positive dining experience. Additionally, the extended opening hours until 10pm provide an opportunity for families to enjoy a dessert outing after dinner.
The restaurant also offers a full American diner and ice cream experience, which adds to its appeal. The buzzing and busy atmosphere creates a lively atmosphere for customers. The massive selection of ice creams and gelato is a significant strength, as it provides ample choices for customers. However, the comment suggests that there was confusion about distinguishing between the different flavors. Clear signage or better training for staff in identifying flavors could improve this aspect.
Despite these strengths, there are some weaknesses mentioned by customers. One recurring issue is the inconsistency of service. While some staff members are friendly and efficient, others are described as grumpy. This inconsistency can lead to a negative experience for customers. Additionally, the availability of certain items seems to be a problem, with some customers mentioning that the food is not always in stock or the staff may not feel like making it. This issue can be frustrating for customers, especially considering the prices, which leads to another weakness.
The prices at Sundaes Gelato place are mentioned as being expensive for what is received. Customers expect their dessert to be worth the higher price point, but some feel that it does not meet their expectations. This can be disappointing for customers, particularly when comparing the prices to the portions and the quality of the dessert.
Another weakness mentioned is the presentation of the food, particularly for delivery orders. In the past, the orders used to come in a neat tray with strawberries, enhancing the visual appeal. However, the comment suggests that the recent change to a cardboard box has resulted in a less appealing appearance. This can impact the overall dining experience, as customers often eat with their eyes first and appreciate aesthetically pleasing presentations.
Lastly, a comment mentions that while the quality and price of the desserts are reasonable, there isn't much else to recommend about the place. This suggests that while the desserts may be satisfactory, the overall experience and atmosphere may not be as memorable as other ice cream parlors.
In conclusion, Sundaes Gelato place has several strengths, such as a wide variety of desserts, fast service, and a lively atmosphere. However, there are some weaknesses, including inconsistency in service, high prices for the perceived value, and occasional issues with availability and presentation. Addressing these weaknesses could help enhance the overall experience for customers and further establish Sundaes Gelato place as a top dessert destination.
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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